TropiCool AC & Heating LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Address
- Any information you submit through contact forms, service requests, or scheduling tools
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide HVAC service, maintenance, and installation
- Respond to inquiries and schedule appointments
- Improve our website and customer experience
- Send updates, offers, or service reminders (with consent)
- Maintain internal records and customer files
- Ensure security, compliance, and fraud prevention
3. Sharing Your Information
We do not sell your personal information.
We may share information only with:
- Trusted third-party vendors (hosting providers, payment processors, scheduling tools)
- Legal authorities when required by law
- Service partners assisting in fulfillment of HVAC services
All third parties must protect your information and use it only for business purposes.
4. Cookies & Tracking
Our website may use cookies to:
- Improve functionality and performance
- Understand user behavior
- Enhance user experience
You may disable cookies in your browser settings, though some features may not function properly.
5. Data Security
We follow industry-standard security practices to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
6. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections or updates
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us at brady@tropicoolac.com.
8. Updates to This Policy
We may update this Privacy Policy as needed. Changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy, contact us:
TropiCool AC & Heating LLC
Email: info@tropicoolhvac.com
Phone: 602-752-7003
Address: 727 W Rosal Pl, Chandler, AZ 85225