Welcome to TropiCool AC & Heating LLC. By using our website or scheduling services with us, you agree to the following Terms of Service.
1. Services Provided
TropiCool AC & Heating LLC provides residential HVAC repair, maintenance, and installation services within the Greater Phoenix, Arizona area.
All services are subject to availability and scheduling.
2. Scheduling & Appointments
- Appointments are confirmed via phone, email, or online scheduling tools.
- If you need to reschedule or cancel, please notify us as soon as possible.
- Emergency or same-day service may include additional fees.
3. Estimates & Pricing
- We offer upfront, transparent pricing.
- Estimates are provided based on information available at the time and may change if additional issues are discovered during service.
- Payment is due upon completion of service unless otherwise agreed.
4. Warranties & Guarantees
- Any warranties on equipment or labor will be clearly stated at the time of service.
- Manufacturer warranties apply to eligible equipment.
- Workmanship warranties may vary depending on the job.
5. Customer Responsibilities
To ensure proper service, customers are responsible for:
- Providing accurate information about their system
- Ensuring accessible work areas
- Following recommended maintenance and usage instructions
6. Limitations of Liability
TropiCool AC & Heating LLC is not liable for:
- Pre-existing system issues
- Damage caused by misuse, improper maintenance, or unauthorized repairs
- Losses resulting from HVAC failure (e.g., spoiled food, discomfort, utility costs)
Our liability is limited to the cost of the service provided.
7. Website Use
By using our website, you agree not to:
- Engage in harmful or unlawful activity
- Copy or distribute website content without permission
- Attempt to hack, disrupt, or interfere with our systems
All website content is owned by TropiCool AC & Heating LLC.
8. Refusal of Service
We reserve the right to refuse service to anyone for safety, legal, or operational reasons.
9. Changes to Terms
We may update these Terms at any time. The latest version will always be posted on this page.
10. Contact Information
For questions about these Terms, contact us:
TropiCool AC & Heating LLC
Email: info@tropicoolhvac.com
Phone: 602-752-7003
Address: 727 W Rosal Pl, Chandler, AZ 85225